iPad Repairs and Claims

Repairs and claims

If your iPad has suffered any damage or has developed a fault, it may be eligible for a repair under the terms of the insurance. To make a claim, please follow the appropriate link from the options below:

Follow this link if you joined the scheme in September 2018

Follow this link if you joined the scheme in September 2017

App refunds

If an app has been incorrectly or illegitimately purchased within the last 90 days, you can visit the app refunds section on Apple’s website and login with the Apple ID it was purchased from.

App refunds